We know of no other company that provides the level of service that we do. Here is the incredible team that makes it all work.

Jay Bacrania


Jay is the CEO of Signet Education. He has taken a broad academic path that encompasses both the sciences and the humanities. As a high schooler, Jay won awards for chemistry at the state level in his home state of Florida, and at Harvard, he initially studied physics. However, he soon realized he wanted to explore the unknown from a different angle, and graduated with a degree in the comparative study of religion. After graduating, Jay spent two years studying jazz trumpet at the Berklee College of Music.

Jay is values-driven in his approach to both tutoring and running Signet. He believes that education and career are twin pillars vital to building a meaningful life. Jay continually experiments with how best to promote deeper learning and personal growth for himself, his staff, and the students who work with Signet. When he’s not at the office, Jay can be found at his home in Somerville, finding new and better ways to make a cup of coffee and spending time with his family.

Sheila Akbar


Sheila joined the Signet team in the summer of 2010, bringing with her a wealth of experience teaching SAT, ACT, GRE, literature, and composition in both one-on-one and classroom settings. Sheila loves both teaching and learning, and finds nothing more rewarding than working closely with students to overcome the challenges they face. After graduating from Harvard in 2002, she spent two years working in financial services before continuing her academic career, which culminated in two doctorates. She brings her significant business and academic experience to bear on her current role at Signet, crafting tailored solutions for their needs, managing the administrative team, and providing educational thought leadership for the company. Sheila holds a bachelor’s degree and master’s degree from Harvard University and two doctoral degrees from Indiana University.

Andrea West


Andrea is Signet’s Director of Operations and one of our top academic coaches. In her administrative role, Andrea makes sure Signet always runs smoothly and is a fun and productive place for all of our employees. When she works as a coach, she takes a student driven approach to encourage introspection and reflection. Her students flourish both inside and outside of the classroom, developing a deeper sense of who they are through coaching.

Before joining Signet, Andrea earned a degree in Psychology from Endicott College and minored in Dance. She still dances and performs in the community and is an acting board member for a local movement company. Andrea currently volunteers for Minds Matter Boston, a local nonprofit offering support to students applying to college, and she previously spent two years volunteering on Boston’s Samaritans crisis line. In her spare time, Andrea enjoys the Food Network, podcasts, Nintendo games, and finding cats to pet.

McKenzie Carver


McKenzie joined Signet as the Community Manager in early 2022. She works closely with Andrea, Signet’s Director of Operations, to plan both fun and educational events for the Signet community and assists in ensuring a smooth workflow for all staff. Prior to her time at Signet, McKenzie received her Bachelor’s degree in Communication Studies from Northeastern University, where she also minored in Psychology. Outside of work, McKenzie loves to dance! She takes classes both in Boston and at her hometown studio and still tries to perform whenever she can. She loves meeting new dogs, spending time with her extended family, and playing the New York Times mini games.

Emmaline Cook


Emmaline is our logistical frontline! She joined Signet as an Account Manager in the summer of 2023 and works with the whole team to match students to the right tutor, coach, or admissions consultant for their situation.

Prior to her time at Signet, Emmaline received her Bachelor’s degree in Psychology (Cognitive Neuroscience) and Social Anthropology from Harvard. She is now back at Harvard in the Graduate School of Education, working on a Master’s in Human Development. Outside of work, Emmaline is an active member of SAG-AFTRA and loves all facets of movies – including a large popcorn no matter what movie she is seeing.

“Jenny and Signet helped our daughter improve her ACT and SAT scores to realize her wishes to be seriously considered by top caliber schools. We have three other children and we will not hesitate to contact Signet should the need arise for tutoring for them. Thank you.”
— A.S., Parent